The Leader In Remote Care
Improve Care
Add Value
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Outsource your remote care program with our medical devices, EHR integrated software, and 24/7 clinical team.
Devices Included
The first device is free and included as part of our service. We manage shipping, returns, and repairs.
Time Tracking
All work and patient calls are automatically recorded and time-stamped creating an audit trail for your practice.
24/7 Monitoring
Our 24/7 clinical center will monitor your patients, assess and escalate relevant cases to you.
No Risk
Our RPM and CCM programs are only paid for performance so you will always be profitable working with us.
What is Remote Patient Monitoring?
Order Patients a Device
We provide patients 4G devices that monitor blood pressure, glucose, pulse ox and/or weight. Devices send data back to our platform in real time.
Respond to
Abnormal Readings
When patients have abnormal readings, our 24/7 clinical team of nurses will call your patient, assess, and escalate relevant cases to the appropriate provider.
Bill the Payer for RPM/CCM
Our clinical team's interactions with your patient generate time towards the time-based RPM/CCM codes that you will bill monthly. We generate the billing reports each month and provide them to your billing department.
What is Chronic Care Management?
Initial Consultation and
Risk Assessment
We provide a monthly phone call conducted by one of our RNs. We first identify the patient’s risk level based on a thorough questionnaire and based on this assessment, established the patient’s health-related goals.
Ongoing 24/7/365
Patient Support
In addition to 24/7/365 text and call support, our RNs will help schedule doctors appointments, provide ongoing education, ensure medication adherence and provide ongoing accountability.
Bill the Payer for
Providing CCM
Our clinical interactions with your patients generates time towards the time-based CCM codes that you will bill Medicare (or other payer) for monthly. We help you with billing details so that you can generate clean claims.
What devices do you use?
- Built-in integration with cloud-based EHRs
- First device for each patient provided as part of our service
- Device consumables (lancets, test strips, batteries) included
- HIPAA-compliant secure data transmission
- No WiFi, Bluetooth, tablet, or smartphone required for the patient
Who monitors the patient data?
Our Clinical Team
- 24/7/365 coverage in all states
- English and Spanish speaking
- Follow clinic-guided escalation processes
- Scale your RPM/CCM program without hiring additional staff
- Operates as an extension of your practice
Our Software
- Integrates with cloud-based EHRs
- Time stamps and records patient interactions
- Generates billing reports
- Receives patient vitals
- Records clinical staff notes
How much will get reimbursed for RPM?
First Month
Initial Enrollment
99453: Initial patient setup and enrollment into RPM program. Average $20.
Monthly
Base Monthly RPM
99454: Remote monitoring and management of device readings. Average $55
Monitoring (20 mins)
99457: 20 minutes of clinical staff time communicating with patient or caregiver. Average $50.
Monitoring (40 mins)
99458: Additional 20 minutes of clinical staff communication with patient or caregiver. Average $44.
Monitoring (60 mins)
99458: Additional 20 minutes of clinical staff communication with patient or caregiver. Averages $44.
How much will get reimbursed for CCM?
Monthly
20 Minutes - CCM
99490: Initial 20 minutes of clinical staff time. Average $64.
40 Minutes - CCM
99439: Subsequent 20 minutes of clinical staff time. Average $48.
60 minutes - CCM
99439: Subsequent 20 minutes of clinical staff time. Average $48.
How will this benefit our patients?
-16 mgdl
Our clinic's average blood glucose improvement overtime
-11 mmhg
Average systolic blood pressure improvement overtime
-9 mmhg
Average diastolic blood pressure improvement overtime
-4 bpm
Average resting heart rate improvement overtime
-17 lbs
Average weight loss improvement overtime
22%
Medication adherence increase
How will you keep our patients engaged?
Automated Reminders
In addition to our live agents who call patients, our automated reminder system will send SMS reminders to patients to remind them to take their readings.
Consumables Included
We supply patients with consumables for their devices, including batteries, diabetic lancets and test strips as part of our service.
Care Coordinators
When enrolled in our CCM program, every patient will be assigned their own personal care coordinator. Developing a trusting, and meaningful relationship with patients will ensure long-term adherence.
How do we get started?
Educate
Upon provider order, our team will call patients to educate them about RPM and CCM.
Ship Devices
Once patient consent has been verified, we will ship devices and consumables to your patients’ homes.
Get Reimbursed
We'll provide a monthly billing report so your biller can easily generate RPM and CCM claims.
Get Consent
Our team will call patients to educate them about RPM and CCM and obtain their consent.
Monitor
Our RNs will call your patients when their readings are abnormal and escalate appropriate ones to your attention.
Improve Care
Add Value
Gain Insight
